Terms and Conditions
1. introduction
Welcome to Wild Tails, the central hub for captivating animal facts and content. We are delighted to have you as part of our community and aim to provide you with an enjoyable and informative experience.
Before delving into the world of animal wonders and engaging with our content, we kindly request that you take a moment to read and comprehend our terms and conditions. These terms and conditions are crafted to safeguard you, our esteemed user, and us, the creators behind Wild Tails. They govern your interaction with our website, app, and the content we offer.
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Why Reading Our Terms and Conditions Matters
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Understanding Your Rights: These terms delineate your rights and responsibilities as a user. Knowing what you can and cannot do on our platform is essential for a harmonious and secure experience.
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Data Privacy: We are committed to your privacy. Our terms explain how we handle your data, ensuring transparency and offering peace of mind about the use and protection of your information.
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Usage Guidelines: Wild Tails celebrates the marvels of the animal kingdom. Our terms provide guidelines on how you can optimally engage with our content, contribute, and communicate with our community members.
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Legal Compliance: To maintain a safe and lawful environment, our terms set the legal framework for your interactions on our platform.
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Your Acknowledgment
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By continuing to use our website or app, you acknowledge that you have read and comprehended our terms and conditions. It's crucial to recognize that these terms are designed to enhance your experience with Wild Tails, not detract from it. We've made an effort to keep them clear and user-friendly, and we're here to assist if you have questions.
At Wild Tails, we are passionate about animals, and facts, and fostering a positive community for all our users. We value your commitment to these principles and hope you find our content engaging and enriching.
Thank you for being a part of our animal-loving family. We encourage you to thoroughly review our terms and conditions, and if you have any questions or concerns, please do not hesitate to reach out to us. Your experience with Wild Tails is of great importance to us, and we are here to make it exceptional.
2. Registration
To become a member of Wild Tails and access our captivating animal content, you must complete the registration process. During registration, you agree to the following:
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Providing Accurate Information: You must provide accurate and truthful information when creating your account, including details like your name, email address, and other requested information. Falsifying information may lead to the suspension or termination of your account.
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Maintaining Your User Profile: You are responsible for ensuring the accuracy of your user profile information. If there are any changes to your details, you commit to promptly updating your profile. This ensures the best user experience and keeps you informed about our latest content.
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Securing Your Password: The security of your account password is entirely your responsibility. We strongly recommend using a strong, unique password and not sharing it with anyone. If you suspect that your password has been compromised, it's essential to change it immediately. We will never request your password, so please exercise caution regarding any such requests.
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Reporting Unauthorized Access: If you suspect or become aware of any unauthorized access to your account, you must immediately notify Wild Tails. This helps us take the necessary measures to secure your account and prevent any unauthorized usage.
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Age Requirement: To create an account on Wild Tails, you must be at least 13 years old. If you are under 18, you confirm that you have obtained consent from a parent or legal guardian to use our services.
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One Account Per User: Each user is allowed to have only one account on Wild Tails. Creating multiple accounts for a single user is not permitted and may lead to the suspension or termination of all associated accounts.
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Community Guidelines: By registering, you also commit to following Wild Tails' community guidelines and respecting the rights and privacy of other members. We foster a respectful and positive atmosphere within our community.
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Termination of Account Wild Tails retains the right to terminate or suspend any account that breaches these terms and conditions or engages in any activity that is harmful, inappropriate, or illegal. We are thrilled to welcome you as a part of our Wild Tails community, and your compliance with these registration requirements helps us create a safe and engaging environment for all animal enthusiasts.
3. Intellectual Property
Ownership of the Service: The Service is the exclusive property of Wild Tails. All content, including but not limited to images, text, videos, graphics, audio recordings, and computer programs, whether web-based or otherwise ("Content"), is either owned by Wild Tails or licensed to it.
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User Responsibilities under Copyright and Trademark Laws:
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a. Content Download: You commit to downloading only the Content explicitly designated by Wild Tails for downloading to a single computer. Such downloads are limited to creating a single copy of the Content for personal and noncommercial use.
b. Content Usage: You must refrain from reproducing, distributing, modifying, reposting on another service, or selling any Content without specific written authorization from Wild Tails, except in cases where such use qualifies as an "Educational Use of Content" as specified in these Terms.
c. Preserving Copyright Notices: You must maintain all copyright and other proprietary notices embedded in or attached to any Content.
d. Restrictions on Service Usage: You are prohibited from framing, inline linking, or mirroring any part of the Service.
Ownership of User-Generated Content:
Your Content
Purpose of Information: Our primary objective is to deliver exclusive information through the Service. We strongly advise users to refrain from engaging in activities that could result in significant harm or damage to individuals, property, the environment, financial interests, or businesses due to potential errors. By using the Service, you acknowledge and accept all associated risks.
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Content Oversight and User Conduct:
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Content Management: At Wild Tails, we do not engage in routine monitoring of the content posted on the Service. However, we retain the right, though not the obligation, to remove, relocate, or modify any "Your Content" that is brought to our attention and is considered unsuitable or inappropriate at the sole discretion of Wild Tails, whether for legal or other legitimate reasons.
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User Behavior: Wild Tails does not tolerate any user conduct that, at our sole discretion, obstructs or hampers other users from enjoying the Service. We reserve the right to deny access to the Service to any user for various reasons, including, but not limited to, a reasonable belief that the user has violated these Terms, other operational guidelines, terms published on the Service, or any U.K. copyright or trademark laws.
Products and Services
By utilizing Wild Tails' services, you agree to indemnify and absolve Wild Tails, along with its affiliates, officers, employees, agents, and partners, from any claims, losses, damages, liabilities, judgments, penalties, fines, costs, and expenses (including reasonable attorney's fees) that may arise from or be associated with:
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Your utilization of the Wild Tails service, which includes any content you provide or transmit through the platform.
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You violate these Terms and Conditions or any other relevant regulations, policies, or guidelines.
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Any breach or infringement of the rights of other individuals or entities, encompassing intellectual property rights, privacy rights, and other legal entitlements.
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Any violations of laws, regulations, or the rights of third parties.
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If you have inquiries or concerns regarding this indemnification clause, please do not hesitate to contact us.
I've rephrased the text to ensure it is free of potential plagiarism.
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Education
Educational Use of Downloadable Content
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Regarding materials designated as "Downloadable Content" for educational purposes, educators and learners, including librarians, teachers, support staff, administrators, students, and adults facilitating student learning, are granted the following permissions and constraints:
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Permissions:
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Download and Presentation: Educators and learners are authorized to download Downloadable Content for individual use. They may incorporate these materials into their educational resources, such as presentations, handouts, worksheets, educational aids, homework assignments, school reports, and other educational projects.
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Constraints:
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Dissemination Limitation: The distribution of Downloadable Content should be limited to the confines of your specific educational institution, organization, or personal use within your home.
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Non-Commercial Use: Downloadable Content should not be used for commercial purposes.
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Content Integrity: No modifications are allowed to Downloadable Content, and all credits, copyright notices, and other attributions, whether from Wild Tails or the Licensor, must be retained. The exception is for educators who may adapt questions or other classroom activities, but proper citation to the original Downloadable Content is obligatory.
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Website Usage Restriction: Downloadable Content should not be employed in a manner that involves reposting, framing, or mirroring on external websites, regardless of educational intent. However, it can be stored on password-protected computer networks managed by your educational institution.
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Product Posting: You may only post products that you have created, containing Downloadable Content, on password-protected websites administered by your educational institution or Wild Tails.
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Video Material Embedding: In cases where Downloadable Content is embedded as video material (e.g., through a video player), compliance with NG's Terms of Service for Conduct related to Video Players is mandatory.
This section outlines the guidelines for the educational use of Downloadable Content. If you need further clarification or have any questions, please do not hesitate to contact us.
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Payment, Refund, and Returns Policy
Payment Options:
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At Wild Tails, we provide a variety of payment methods designed with your convenience in mind. You have the flexibility to complete transactions using major credit and debit cards, electronic bank transfers, and other secure payment gateways. Our utmost priority is ensuring the security of your payment information.
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Processing Payments:
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Payment Authorization: When you purchase with Wild Tails, your selected payment method undergoes an authorization process. This procedure is in place to verify the legitimacy of your payment method and confirm the availability of sufficient funds for the transaction. It's a standard practice.
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Payment Confirmation: You will promptly receive an email confirming your order following successful payment authorisation. This email will include a comprehensive summary of your purchased items and their total cost, serving as solid proof of your transaction.
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Certainly, here's a rewritten version of the Refund and Returns Policy:
Refund and Returns Policy
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Refund Policy:
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At Wild Tails, we understand that circumstances can change, and you may find the need for a refund. Our refund policy is designed to be fair and transparent.
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Refund Eligibility:
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To be eligible for a refund, please make your request within 30 days of your purchase. The product or service you're seeking a refund for must meet the following criteria:
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The service must not have been entirely used or consumed.
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The product should be unused and in its original condition.
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Refund Procedure:
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To initiate the refund process, please provide the necessary details, including your order number, the reason for your refund request, and any relevant supporting documentation.
Our dedicated team will carefully evaluate your request and respond within 2 business days.
Upon approval of your refund request, the refunded amount will be promptly credited back to your original payment method.
Feel free to reach out to our customer support team to start the refund process; we are here to assist you.
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Refund Exceptions:
It's important to note that certain products or services may not be eligible for refunds due to their nature, such as digital downloads or personalized items. Any exceptions to the refund policy will be indicated on the respective product or service page.
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Returns Policy: For physical products, we have a well-structured returns policy.
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Returns Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. You can request a return within 2 days from the date of delivery.
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Return Procedure: To initiate the return process, simply contact our efficient customer support team.
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Provide the necessary information, including your order number, the reason for the return, and any relevant supporting documentation. Our experienced team will guide you through the return process, which may include detailed instructions for shipping the product back to us.
Upon receiving the returned product and verifying its condition, we will proceed with the refund or replacement according to your preference.
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Return Exceptions: Please be aware that specific products, such as perishable goods or personalized items, may not qualify for returns due to health and safety regulations or their customized nature. These exceptions will be communicated on the respective product page.
Wild Tails is committed to ensuring the security of your payment information. We employ industry-standard encryption and security measures to protect your payment data, ensuring that your transactions are secure and your information is handled with care.
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Effective Date: These Terms and Conditions for Wild Tails have been in effect since [20/10/23].
Right to Update or Modify: Wild Tails retains the authority to update, amend, or make alterations to these Terms and Conditions at its discretion. Users will be promptly informed of any such changes through one or more of the following communication methods.
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​​​Contact Us: If you have any inquiries or concerns about these Terms or our services, please do not hesitate to contact us at customersupport@wildtails.co.uk
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By using our website and making a purchase, you signify your agreement to these Terms and Conditions. We appreciate your choice of Wild Tails and hope you have a wonderful experience with us!